
WHAT I DO
I work on projects encompassing:​
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Customer Segmentation and Consumer Journeys
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Usage & Attitude studies
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Brand Strategy, Positioning and Portfolio expansion
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Innovation Concept and New Product Development
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Packaging development
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Advertising, Promotions, Communications and Engagement Campaigns
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Retail and Shopper marketing in store, online
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Connecting with Professionals and Experts
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Internal Personnel Engagement and Training
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Drawing on a broad range of
qualitative approaches:
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focus groups of different sizes and durations
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workshops
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creative projective techniques to aid expression such as evocation, brainstorm, collage, role play, personification, magic cauldron
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individual, paired and triad interviews
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ethnographic in-homes, shop-alongs
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homework tasks, photo journals
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face to face and online
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integrating with quantitative
Across different market sectors:
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Beauty, Personal and Health Care
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Food and Drink
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Clothing and Fashion
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Retail, Restaurants and Leisure
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Home & Garden
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Luxury Goods
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Publishing
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Automotive
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Financial Services
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Charity, NFP and Education

Meeting the needs of all ethnicities

New lines, styles, colour trends and practical needs

Trends, needs and concerns for products and packaging communication

Champagne Moments

Customer and staff experiences

Furniture, furnishings accessories, as well as cleaning and laundry care

Development in: Product Proposition Packaging Advertising Professional Recommedation

NSPCC Talk Pants anti sexual abuse campaign

Dedicated approaches via small friendship groups and parent-child interaction




Assessment of and Development of Concepts

Creative techniques for Children

Recording daily life and activities
In the UK and Internationally
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